Table of Content
Your poster and message gave me remarkable confidence to deal with them and I just want to let other victims knowing that don't be scared, protect your own right. Despite signing a contract, I believe there may be a leeway if you could prove that you were given false information prior to signing by OCHS. In other words, you were not under a reasonable state to sign such contract, which is would be very easy to prove.
They have their monthly contract and clearly will spend more on their lawyers than on their service. They only answer the phone about 20% of the time. I asked for my contract which billing said they would email to me - they didn't. Asked to speak with a manager, which customer service said would call me - they didn't.
Ontario Consumers Home Services Reviews FAQs
He kept saying things about regulations and qualifications. Meanwhile I'm googling the company on my phone & found this post but I let it play out to see what else he had to say. Tried to repeat everything about saving me money & that I need the filter & I told him I'll look up more info on this carbon filter that you're telling me I need & if I do in fact need it, I'll give YOU a call. As he was leaving he goes "when your water heater bursts & floods your basement, make sure you get the carbon filter installed". When the next Enbridge bill came, we got charged for Air Purifier and water softener that was not even installed. We called OCHS, but they said we had 10 days to cancel and we did not, so we have to pay.
They will, I emphasize, will SAY anything to convince you to let them in and once they check your appliances, will have a minimum of one faulty/negative comment to state. Keep changing their name to run away from the negative reviews. They prey on the old and ignorant, selling them products they don't need at hyper-inflated prices. Don't walk, RUN AWAY if they knock on your door.
Foreman & Company Professional Corporation
As of May 1, 2018, businesses must also make sure language in contracts identifies overall costs and any cancellation fees. Products and services not listed on this page can still be sold door-to-door but businesses must still follow other requirements under the Consumer Protection Act. 44% of Ontario Consumers Home Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ontario Consumers Home Services 2.4 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities. According to anonymously submitted Glassdoor reviews, Ontario Consumers Home Services employees rate their compensation and benefits as 2.7 out of 5.
I tried to negotiate with OCHS to have a reasonable price but they refused to do so. Initially I was not thinking of taking legal action as I don't want to waste too much time plus I still believe in humanity that the company still has someone who is ethical and moral. Mortgage Calculator Figure out your potential monthly payments and more with our mortgage calculator. They scheduled a service three times and no one showed up any time. They keep calling and saying they had an emergency so the technician couldn’t show up.
Ontario Consumers Complaint 313736 for $900.00
We did not cancel because our bill came after 10 days passed. My dad signed a contract for water heater at the door in January 8th 2018 and today I got a bill for tankless water heater. The saleperson said the amount for monthly payment will be covered by a credit which is not true. He claimed the water heater is old and if anything happened to the reliance old water heater they will not able to fix it.
Consumers want to see how a business took care of business. We don't know what to do now, other than trying to buy off the equipment and break all connections to OCHS. They said that our warranty and the maintenance is free as long as we are paying the rent, but that is BS as well. No repair will cost us as much as we are now paying.
Called customer service to get a technician out. And that's when we realized we have a problem. The technical support person is in India and was not familiar with our model. Had no idea how to help so "escalated" the case to be SCHEDULED for a home visit. We have to wait for 48 hours TO SCHEDULE THE SERVICE CALL. So nice to have great services from these guys.
More importantly though, I can emphasize well with your unfortunate current situation, but I can assure you that justice will prevail as long as this company's unethical acts gets exposed to more communities in Ontario. The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc. I would never never never recommend this company.
Also for your peace of mind the installation happening tomorrow sunday Nov 13th will be a free installation. You do not have to sign a home energy contract. However, you should know who supplies your electricity or natural gas and how much energy you use every month.
Will the company register a security interest ? This could have legal or financial consequences if you decide to cancel the contract early, apply for financing or sell your home. In these cases, you should also seek the advice of a lawyer. If the contract is void and you are charged penalties or fees from third parties the business is required to reimburse you for those charges. Have the right to cancel a contract without any reason within a 10-day cooling-off period, beginning the day you receive a written copy of the agreement. The Consumer Protection Act, gives you rights when you buy something from a salesperson either at your door or in your home that costs more than $50.
The class action lawsuit accused the company of violating Ontario consumer protection laws. Stay connected to receive timely information on all Canada-wide class actions! As a consumer, you may be entitled to compensation for products or services you use. I have signed a contract with Ontario consumers Home Services for water heaters, Air Conditioning and furnace system and all are working like a charm for 3 years already. We have signed up for Rent & Relax program and never looked back. Information to help businesses comply with consumer protection laws and avoid consumer complaints.
No comments:
Post a Comment